{"id":54,"date":"2026-09-02T14:17:31","date_gmt":"2026-09-02T14:17:31","guid":{"rendered":"https:\/\/asi-marketing.com\/?page_id=54"},"modified":"2026-09-02T14:17:31","modified_gmt":"2026-09-02T14:17:31","slug":"abuse-reporting","status":"publish","type":"page","link":"https:\/\/asi-marketing.com\/?page_id=54","title":{"rendered":"Abuse Reporting"},"content":{"rendered":"\t<style>\n\t.asi-abuse-shell{max-width:1100px;margin:0 auto;padding:32px 18px 48px 18px;font-family:Arial,Helvetica,sans-serif;color:#e5e7eb;}\n\t.asi-abuse-wrap{background:radial-gradient(circle at top, rgba(214,144,23,.18), transparent 36%),linear-gradient(180deg,#111827 0%,#0b1220 100%);border:1px solid rgba(214,144,23,.22);border-radius:24px;box-shadow:0 24px 60px rgba(0,0,0,.30);overflow:hidden;}\n\t.asi-abuse-hero{padding:34px 24px 24px 24px;text-align:center;border-bottom:1px solid rgba(255,255,255,.08);background:linear-gradient(180deg,rgba(255,255,255,.03),rgba(255,255,255,.01));}\n\t.asi-abuse-logo{display:block;margin:0 auto 16px auto;max-width:240px;max-height:110px;width:auto;height:auto;object-fit:contain;filter:drop-shadow(0 10px 25px rgba(0,0,0,.28));}\n\t.asi-abuse-company{font-size:28px;line-height:1.2;font-weight:800;color:#fbbf24;margin:0;}\n\t.asi-abuse-title{font-size:18px;line-height:1.4;font-weight:700;color:#f9fafb;margin:10px 0 0 0;}\n\t.asi-abuse-sub{max-width:760px;margin:10px auto 0 auto;font-size:14px;line-height:1.7;color:#cbd5e1;}\n\t.asi-abuse-body{padding:24px;display:grid;gap:18px;}\n\t.asi-abuse-card{background:rgba(17,24,39,.86);border:1px solid rgba(255,255,255,.08);border-radius:18px;padding:18px 18px 20px 18px;}\n\t.asi-abuse-card h3{margin:0 0 10px 0;color:#f9fafb;font-size:17px;}\n\t.asi-abuse-muted{color:#94a3b8;font-size:13px;line-height:1.6;}\n\t.asi-abuse-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:16px;}\n\t.asi-abuse-field label{display:block;font-size:13px;font-weight:700;color:#e5e7eb;margin-bottom:6px;}\n\t.asi-abuse-input,.asi-abuse-select,.asi-abuse-textarea{width:100%;padding:12px 14px;border-radius:14px;border:1px solid rgba(148,163,184,.25);background:#0f172a;color:#f8fafc;box-sizing:border-box;}\n\t.asi-abuse-input:focus,.asi-abuse-select:focus,.asi-abuse-textarea:focus{outline:none;border-color:rgba(214,144,23,.7);box-shadow:0 0 0 3px rgba(214,144,23,.16);}\n\t.asi-abuse-select{display:block!important;width:100%!important;max-width:100%!important;height:48px!important;min-height:48px!important;margin:0!important;padding:0 42px 0 14px!important;box-sizing:border-box!important;font-size:15px!important;line-height:1.4!important;text-indent:0!important;vertical-align:middle!important;appearance:auto!important;-webkit-appearance:menulist!important;}\n\t.asi-abuse-select option{background:#0f172a!important;color:#f8fafc!important;-webkit-text-fill-color:#f8fafc!important;}\n\t.asi-abuse-textarea{min-height:150px;resize:vertical;}\n\t.asi-abuse-check-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px;}\n\t.asi-abuse-check{display:flex;gap:10px;align-items:flex-start;padding:12px 12px;border-radius:14px;background:rgba(255,255,255,.03);border:1px solid rgba(255,255,255,.06);}\n\t.asi-abuse-check input{margin-top:2px;transform:scale(1.08);}\n\t.asi-abuse-check span{color:#f8fafc!important;-webkit-text-fill-color:#f8fafc!important;}\n\t.asi-abuse-upgrade{border:2px solid rgba(220,38,38,.55);background:linear-gradient(180deg,rgba(127,29,29,.30),rgba(127,29,29,.12));}\n\t.asi-abuse-upgrade strong{display:block;color:#fee2e2;font-size:15px;margin-bottom:4px;}\n\t.asi-abuse-actions{display:flex;justify-content:space-between;align-items:center;gap:16px;flex-wrap:wrap;}\n\t.asi-abuse-submit{appearance:none;border:none;border-radius:16px;padding:14px 22px;background:linear-gradient(180deg,#fbbf24,#d69017);color:#111827;font-size:15px;font-weight:800;cursor:pointer;box-shadow:0 12px 26px rgba(214,144,23,.24);}\n\t.asi-abuse-submit:hover{filter:brightness(1.02);}\n\t.asi-abuse-footnote{font-size:12px;line-height:1.6;color:#94a3b8;max-width:700px;}\n\t.asi-abuse-notice{margin:0 auto 18px auto;max-width:980px;border-radius:18px;padding:16px 18px;border:1px solid rgba(255,255,255,.1);}\n\t.asi-abuse-notice strong{display:block;margin-bottom:6px;}\n\t.asi-abuse-notice-success{background:rgba(22,101,52,.18);border-color:rgba(34,197,94,.35);}\n\t.asi-abuse-notice-error{background:rgba(127,29,29,.18);border-color:rgba(239,68,68,.35);}\n\t.asi-abuse-case-summary{display:grid;gap:8px;margin:14px 0 10px 0;}\n\t.asi-abuse-case-summary div{display:grid;grid-template-columns:minmax(150px,220px) minmax(0,1fr);gap:12px;padding:8px 0;border-top:1px solid rgba(255,255,255,.08);}\n\t.asi-abuse-case-summary dt{font-weight:700;color:#d1d5db;}\n\t.asi-abuse-case-summary dd{margin:0;color:#f8fafc;overflow-wrap:anywhere;}\n\t.asi-abuse-case-summary code{color:#fbbf24;background:rgba(15,23,42,.65);padding:2px 6px;border-radius:6px;}\n\t@media (max-width: 760px){.asi-abuse-grid,.asi-abuse-check-grid{grid-template-columns:1fr;}.asi-abuse-shell{padding:18px 10px 36px 10px;}.asi-abuse-company{font-size:23px;}}\n\t<\/style>\n\t<div class=\"asi-abuse-shell\">\n\t\t\t\t<div class=\"asi-abuse-wrap\">\n\t\t\t<div class=\"asi-abuse-hero\">\n\t\t\t\t\t\t\t\t\t<img decoding=\"async\" class=\"asi-abuse-logo\" src=\"https:\/\/asi-marketing.com\/wp-content\/plugins\/advanced-subscriber-intelligence\/asi-icon.png\" alt=\"Advanced Subscriber Intelligence Ltd\">\n\t\t\t\t\t\t\t\t<h1 class=\"asi-abuse-company\">Advanced Subscriber Intelligence Ltd<\/h1>\n\t\t\t\t<div class=\"asi-abuse-title\">Complaint &amp; Consent Review Form<\/div>\n\t\t\t\t<p class=\"asi-abuse-sub\">Use this form to report an unwanted, mistaken, or suspicious email. The complaint is retained in the client\u2019s ASI installation for review, and you may request that it is later upgraded to ASI.<\/p>\n\t\t\t<\/div>\n\t\t\t<div class=\"asi-abuse-body\">\n\t\t\t\t<form method=\"post\" action=\"https:\/\/asi-marketing.com\/wp-admin\/admin-post.php\" enctype=\"multipart\/form-data\">\n\t\t\t\t\t<input type=\"hidden\" id=\"asi_abuse_nonce\" name=\"asi_abuse_nonce\" value=\"2552dae232\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/index.php?rest_route=%2Fwp%2Fv2%2Fpages%2F54\" \/>\t\t\t\t\t<input type=\"hidden\" name=\"action\" value=\"adv_asi_abuse_submit\">\n\t\t\t\t\t<input type=\"hidden\" name=\"asi_honeytrap\" value=\"\">\n\t\t\t\t\t<input type=\"hidden\" name=\"campaign_id\" value=\"0\">\n\t\t\t\t\t<input type=\"hidden\" name=\"subscriber_id\" value=\"0\">\n\t\t\t\t\t<input type=\"hidden\" name=\"list_id\" value=\"0\">\n\t\t\t\t\t<input type=\"hidden\" name=\"message_id\" value=\"\">\n\t\t\t\t\t<input type=\"hidden\" name=\"abuse_token\" value=\"\">\n\t\t\t\t\t<input type=\"hidden\" name=\"recipient_email_hidden\" value=\"\">\n\n\t\t\t\t\t<div class=\"asi-abuse-card\">\n\t\t\t\t\t\t<h3>Message identification<\/h3>\n\t\t\t\t\t\t<div class=\"asi-abuse-grid\">\n\t\t\t\t\t\t\t<div class=\"asi-abuse-field\">\n\t\t\t\t\t\t\t\t<label for=\"asi_abuse_reporter_email\">Your email address<\/label>\n\t\t\t\t\t\t\t\t<input class=\"asi-abuse-input\" id=\"asi_abuse_reporter_email\" name=\"reporter_email\" type=\"email\" required autocomplete=\"email\" value=\"\">\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"asi-abuse-field\">\n\t\t\t\t\t\t\t\t<label for=\"asi_abuse_recipient_email\">Email address that received the message<\/label>\n\t\t\t\t\t\t\t\t<input class=\"asi-abuse-input\" id=\"asi_abuse_recipient_email\" name=\"recipient_email\" type=\"email\" autocomplete=\"email\" value=\"\">\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"asi-abuse-field\">\n\t\t\t\t\t\t\t\t<label for=\"asi_abuse_received_date\">Date received<\/label>\n\t\t\t\t\t\t\t\t<input class=\"asi-abuse-input\" id=\"asi_abuse_received_date\" name=\"received_date\" type=\"date\">\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"asi-abuse-field\">\n\t\t\t\t\t\t\t\t<label for=\"asi_abuse_received_subject\">Email subject received<\/label>\n\t\t\t\t\t\t\t\t<input class=\"asi-abuse-input\" id=\"asi_abuse_received_subject\" name=\"received_subject\" type=\"text\" maxlength=\"255\" value=\"\">\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"asi-abuse-field\">\n\t\t\t\t\t\t\t\t<label for=\"asi_abuse_received_from\">Sender email \/ From address<\/label>\n\t\t\t\t\t\t\t\t<input class=\"asi-abuse-input\" id=\"asi_abuse_received_from\" name=\"received_from\" type=\"text\" maxlength=\"255\" value=\"\">\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"asi-abuse-card\">\n\t\t\t\t\t\t<h3>Tell us what applies<\/h3>\n\t\t\t\t\t\t<p class=\"asi-abuse-muted\">Tick all boxes that reflect the complaint. This helps route the complaint correctly without forcing you through a long legal form.<\/p>\n\t\t\t\t\t\t<div class=\"asi-abuse-check-grid\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<label class=\"asi-abuse-check\"><input type=\"checkbox\" name=\"complaint_reasons[]\" value=\"did_not_sign_up\"><span>I did not sign up for this email<\/span><\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<label class=\"asi-abuse-check\"><input type=\"checkbox\" name=\"complaint_reasons[]\" value=\"may_have_signed_up\"><span>I may have signed up, but I no longer wish to receive emails<\/span><\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<label class=\"asi-abuse-check\"><input type=\"checkbox\" name=\"complaint_reasons[]\" value=\"do_not_recognise\"><span>I do not recognise this sender<\/span><\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<label class=\"asi-abuse-check\"><input type=\"checkbox\" name=\"complaint_reasons[]\" value=\"wrong_person\"><span>This email was sent to the wrong person or address<\/span><\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<label class=\"asi-abuse-check\"><input type=\"checkbox\" name=\"complaint_reasons[]\" value=\"unsubscribe_failed\"><span>The unsubscribe process did not work<\/span><\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<label class=\"asi-abuse-check\"><input type=\"checkbox\" name=\"complaint_reasons[]\" value=\"already_unsubscribed\"><span>I had already unsubscribed previously<\/span><\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<label class=\"asi-abuse-check\"><input type=\"checkbox\" name=\"complaint_reasons[]\" value=\"excessive_or_repeated\"><span>This email appears excessive or repeatedly sent<\/span><\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<label class=\"asi-abuse-check\"><input type=\"checkbox\" name=\"complaint_reasons[]\" value=\"misleading_or_risky\"><span>I believe this message is misleading, abusive, or suspicious<\/span><\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<label class=\"asi-abuse-check\"><input type=\"checkbox\" name=\"complaint_reasons[]\" value=\"other\"><span>Other concern<\/span><\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"asi-abuse-card\">\n\t\t\t\t\t\t<h3>What happened?<\/h3>\n\t\t\t\t\t\t<div class=\"asi-abuse-field\">\n\t\t\t\t\t\t\t<label for=\"asi_abuse_message\">Complaint details<\/label>\n\t\t\t\t\t\t\t<textarea class=\"asi-abuse-textarea\" id=\"asi_abuse_message\" name=\"abuse_message\" required maxlength=\"5000\" placeholder=\"Please describe what happened, why you believe the email was unwanted, and any unsubscribe steps already tried.\"><\/textarea>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"asi-abuse-grid\">\n\t\t\t\t\t\t\t<div class=\"asi-abuse-field\">\n\t\t\t\t\t\t\t\t<label for=\"asi_abuse_attachment\">Evidence attachment (optional)<\/label>\n\t\t\t\t\t\t\t\t<input class=\"asi-abuse-input\" id=\"asi_abuse_attachment\" name=\"abuse_attachment\" type=\"file\" accept=\".txt,.pdf,.jpg,.jpeg,.png,.webp,image\/jpeg,image\/png,image\/webp,application\/pdf,text\/plain\">\n\t\t\t\t\t\t\t\t<div class=\"asi-abuse-muted\">Allowed: TXT, PDF, JPG, PNG, WEBP up to 2 MB.<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"asi-abuse-field\">\n\t\t\t\t\t\t\t\t<label for=\"asi_abuse_response\">Contact preference<\/label>\n\t\t\t\t\t\t\t\t<select class=\"asi-abuse-select\" id=\"asi_abuse_response\" name=\"contact_preference\">\n\t\t\t\t\t\t\t\t\t<option value=\"no_response\">No response required<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"reply_requested\">I would like a response to this complaint<\/option>\n\t\t\t\t\t\t\t\t<\/select>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"asi-abuse-card asi-abuse-upgrade\">\n\t\t\t\t\t\t<strong>Upgrade this complaint for ASI review<\/strong>\n\t\t\t\t\t\t<p class=\"asi-abuse-muted\">Use this if you believe the complaint requires platform-level review as well as company review. Selecting this records an upgrade request with the local case.<\/p>\n\t\t\t\t\t\t<label class=\"asi-abuse-check\"><input type=\"checkbox\" name=\"escalate_to_asi\" value=\"1\"><span>Request that this complaint is upgraded to ASI as well as reviewed by the company.<\/span><\/label>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"asi-abuse-actions\">\n\t\t\t\t\t\t<div class=\"asi-abuse-footnote\">On submission ASI permanently suppresses the affected address, removes the active marketing profile, and preserves the historical campaign evidence by subscriber ID.<\/div>\n\t\t\t\t\t\t<button class=\"asi-abuse-submit\" type=\"submit\">Submit Complaint<\/button>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/form>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-54","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/asi-marketing.com\/index.php?rest_route=\/wp\/v2\/pages\/54","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/asi-marketing.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/asi-marketing.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/asi-marketing.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/asi-marketing.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=54"}],"version-history":[{"count":1,"href":"https:\/\/asi-marketing.com\/index.php?rest_route=\/wp\/v2\/pages\/54\/revisions"}],"predecessor-version":[{"id":55,"href":"https:\/\/asi-marketing.com\/index.php?rest_route=\/wp\/v2\/pages\/54\/revisions\/55"}],"wp:attachment":[{"href":"https:\/\/asi-marketing.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=54"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}