Privacy

ASI details

Advanced Subscriber Intelligence Ltd

{ASI LEGAL ENTITY / TRADING NAME}

{COMPANY NUMBER IF APPLICABLE}

{REGISTERED OFFICE IF APPLICABLE}

Client/data owner details

{CLIENT / DATA CONTROLLER NAME}

{CLIENT COMPANY NUMBER IF APPLICABLE}

{CLIENT REGISTERED ADDRESS}

{CLIENT PRIVACY CONTACT}

{CLIENT DATA PROTECTION CONTACT}

Data responsibility

The client/data controller is responsible for the data they upload, manage, and use. Advanced Subscriber Intelligence provides the protected sending infrastructure, compliance tools, unsubscribe/abuse handling routes, monitoring, and reporting systems within the ASI environment.

Purpose of this notice

This privacy notice explains how personal data may be used within this ASI deployment and who is responsible for that data.

Who controls the data

The client/data controller named above decides what personal data is uploaded, managed, selected, segmented, contacted, retained, deleted, or otherwise used in this deployment.

Advanced Subscriber Intelligence provides the ASI environment and related infrastructure, protection systems, compliance tools, unsubscribe and abuse handling routes, monitoring, diagnostics, and reporting systems.

Types of data that may be processed

Depending on how the client/data controller uses the deployment, data may include:

• Contact details such as name, email address, company, role, telephone number, website, or postal address.
• Subscription, consent, suppression, unsubscribe, bounce, complaint, and abuse-report information.
• Campaign, list, segment, send, delivery, open, click, and reporting evidence.
• Technical information such as IP address, user agent, browser data, device signals, timestamps, server logs, and security records.
• Support, diagnostics, monitoring, incident, and audit records connected with the operation of the ASI environment.

Why data may be processed

Personal data may be processed to operate campaigns, manage subscriber lists, apply suppression and unsubscribe rules, protect sender reputation, monitor delivery and abuse signals, investigate technical issues, maintain security, provide reporting, and support compliance obligations.

Lawful basis and consent

The client/data controller is responsible for identifying and recording the lawful basis for contacting recipients and for ensuring that any required consent, notice, legitimate interest assessment, or other legal requirement is in place before data is uploaded or used.

Sharing and access

Access to data should be limited to authorised users, service providers, infrastructure providers, support staff, and legal or regulatory recipients where required. Advanced Subscriber Intelligence may access deployment data only where needed to provide authorised support, diagnostics, security, maintenance, migration, incident response, legal compliance, or separately agreed managed services.

Retention

Data should be retained only for as long as needed for the purposes set by the client/data controller, including campaign operations, compliance records, suppression records, abuse handling, reporting, security, accounting, dispute handling, and legal obligations.

Retention schedule: {RETENTION SCHEDULE OR POLICY LOCATION}

Your choices and rights

Individuals may have rights to access, correct, delete, restrict, object to, or receive a copy of their personal data. Requests should be sent to the client/data controller privacy contact named above.

ASI contact routes

Support: support@advanced-subscriber-intelligence.com

Abuse reports: abuse@advanced-subscriber-intelligence.com

Page details

Last updated: {LAST UPDATED DATE}