Your Rights
ASI details
Advanced Subscriber Intelligence Ltd
{ASI LEGAL ENTITY / TRADING NAME}
{COMPANY NUMBER IF APPLICABLE}
{REGISTERED OFFICE IF APPLICABLE}
Client/data owner details
{CLIENT / DATA CONTROLLER NAME}
{CLIENT COMPANY NUMBER IF APPLICABLE}
{CLIENT REGISTERED ADDRESS}
{CLIENT PRIVACY CONTACT}
{CLIENT DATA PROTECTION CONTACT}
Data responsibility
The client/data controller is responsible for the data they upload, manage, and use. Advanced Subscriber Intelligence provides the protected sending infrastructure, compliance tools, unsubscribe/abuse handling routes, monitoring, and reporting systems within the ASI environment.
Purpose of this page
This page explains how individuals can raise privacy, unsubscribe, abuse, and data rights requests connected with this ASI deployment.
Who to contact first
Data rights requests should be sent to the client/data controller privacy contact or data protection contact named above, because the client/data controller decides why and how the data is used.
Rights that may apply
Depending on the law that applies, individuals may have rights to:
- Ask whether their personal data is being used.
- Request access to their personal data.
- Ask for inaccurate data to be corrected.
- Ask for data to be deleted.
- Ask for use of data to be restricted.
- Object to certain uses of data.
- Withdraw consent where consent is the lawful basis.
- Ask for a copy of their data in a portable format where applicable.
- Complain to a relevant regulator where applicable.
Unsubscribe requests
Marketing emails sent through the ASI environment should include an unsubscribe route. Unsubscribe requests should be honoured by the client/data controller and reflected in suppression handling.
Abuse reports
Abuse reports, suspected unauthorised sending, suspected impersonation, or delivery complaints may be sent to abuse@advanced-subscriber-intelligence.com.
Identity checks
The client/data controller may need to verify identity before responding to certain rights requests.
Response times
Response times may depend on the law that applies, the type of request, the identity checks required, and the role of the client/data controller.
ASI contact routes
Support: support@advanced-subscriber-intelligence.com
Abuse reports: abuse@advanced-subscriber-intelligence.com
Page details
Last updated: {LAST UPDATED DATE}